Breaking The Rules Of Retail Design

Shopping centres have stringent retail design regulations in order to ensure a consistent customer experience. These regulations ensures that the shopping centre maintains a quality of finish throughout the centre. Recently, we completed a cafe design that broke these rules in order to find a solution to an area of …

Design Is More Than Drawings

Good Design Good design is more than providing plans for your new business premises. It is about ensuring that your business has been well thought out to maximise its potential from day one. These days customers expect and demand more and more from businesses. Providing a great product or service …

Retail Design Evolution Continues

Crema Is All About The Customer Crema Espresso at Orion Springfield Central is the latest edition to the Crema Espresso story. With each new store we are part of the retail design evolution of the brand as it goes from strength to strength. In a world that is changing at …

Food Revolution

Food Evolution Our relation to food is constantly changing and evolving. There is greater awareness of what goes into our foods. We all know about the nasty artificial colours, flavours and preservatives in our food. Many people are opting for food that has been minimally processed. There is a movement …

Praise & Recognition

The Phone Call Today I received a call from a retail design manager thanking me for a project that I designed late last year and who’s fitout is almost complete. The shopping centre were very impressed with the result. Praise is a powerful motivator. I was very heartened by the …

Hummingbird Bakery – Breaking The Rules

The Hummingbird Bakery and Cafe At the eleventh hour we were commissioned to design the brand new Hummingbird Bakery and Cafe at Capri On Via Roma on the Isle of Capri on the Gold Coast. The central area building of Capri On Via Roma is a cavernous high space and …

Trang Vietnamese North Lakes

Almost There! It is with anticipation and excitement that everyone involved in the process of bringing Trang Vietnamese to life looks forward to the opening in just over a week’s time. There is still so much of the fit out to complete and once the doors open to the new …

Finding Your Niche

I am continually astounded and inspired by stories of the ingenuity of Australians to find a gap in the market and to give it a go to start their own business to fill that gap. Hair Force 10 is one of those stories. Find The Gap Hair Force 10 is …

Creating ICE – That Incredible Customer Experience

What makes one business ‘cool’ so that it attracts customers and becomes profitable for the business owners and another business that dies a quick death. It’s all to do with ICE. Creating ICE Creating that Incredible Customer Experience (or ICE for short) has never been so important as it is …

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